Refund Policy
Effective August 23, 2026
Payments are generally final
Bid payments purchase participation in the ranking process, not a guaranteed position or duration. A lower bid that completes after a higher competing bid is not automatically refunded and cannot replace the higher winner.
When we will review a refund
Contact us for duplicate charges, an incorrect charged amount, or a verified technical failure where a qualifying paid bid was not recorded. Requests must include the listing URL and payment receipt and should be submitted within seven days.
How to request help
Email support@bidmyapp.com. Approved refunds are returned through the original payment method and may take additional time to appear depending on the payment network.